Nikki has built a career shaping and scaling global communities, from leading teams of Community Managers to pioneering Community Operations. As Shopify’s first Senior Community Strategist, she played a key role in expanding community efforts across a 10,000+ person organization, supporting over 2 million merchants. Her expertise lies in building sustainable community strategies that drive engagement, advocacy, and long-term growth.

A passionate advocate for women in technology, Nikki was instrumental in developing Shopify’s Women’s Employee Resource Group, fostering an inclusive environment where women feel valued and empowered. Now, as the Senior Manager of Community and Customer Advocacy at Calix and the founder of The Community Community—a space for senior community professionals—she continues to champion meaningful connections and impactful community leadership.