The Monthly Chapter Leader Huddle

The Monthly Chapter Leader Huddle is a recurring, structured meeting format designed specifically for the volunteer leaders of an organisation's chapters, user groups, or local branches. Typically lasting 60 minutes, its primary purpose is to facilitate peer-to-peer connection, problem-solving, and knowledge sharing. Unlike traditional update calls that focus on broadcasting information from the central organisation downwards, the huddle prioritises interactive discussion among the leaders themselves, positioning the community manager as a facilitator rather than a presenter.

Why it matters — The Monthly Chapter Leader Huddle

Volunteer chapter leaders are often geographically dispersed and can feel disconnected from both the central organisation and their peers. This isolation is a significant contributor to volunteer burnout. When leaders only receive top-down communication, they miss the opportunity to learn from those who are facing the exact same challenges in a different context. The huddle directly addresses this by creating a dedicated space for shared experience.