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    Panel - State of the Platform: Whats Next for Community Infrastructure?

    Learn how AI, integrated platforms, and advanced analytics are shaping the future of community infrastructure based on insights from industry leaders.

    Panel - State of the Platform: Whats Next for Community Infrastructure?
    Published
    8 May 2026
    Topics
    London Community Week 2025

    At London Community Week 2025, leaders from Higher Logic, Bevy, Khoros, Gainsight, and BetterMode discussed the shift to community-centric platforms, AI-driven efficiency (search, moderation, translation) with transparency, and proving ROI through metrics like churn reduction and ticket deflect

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