Customer Growth & Advocacy Manager at Directive

Directive is a remote-first marketing partner focused on driving measurable growth for B2B SaaS and tech companies. We’re hiring a Customer Marketing Manager to turn customer relationships into retention, advocacy, and revenue growth.

You’ll build programs across advocacy, lifecycle marketing, and expansion, bringing customer success stories to market and uncovering opportunities to grow existing accounts. You’ll reconnect with champions, activate referral programs, and own targeted campaigns