Community Moderator Role 28 at Aidoos

Community Moderator Role

New Skills

Communication Skills Conflict Resolution Customer Service Engagement Strategies Moderation Tools Multitasking Online Community Management Organizational Skills Proactive Problem Solving Technical Support

As a Community Moderatorfor Udacity, an Accenture company, you will play a vital role in ensuring that the scholarship communities remain healthy and engaging. Your main task will involve moderating online discussions and ensuring community guidelines are followed. This role requires a commitment to monitoring the forum daily and supporting students with non-technical issues. Key Responsibilities • Monitor the community forum at least twice daily. • Provide non-technical support to students within the community. • Handle violation posts and enforce community guidelines. • Support the Community Manager with performance summaries. • Engage in brainstorming sessions to enhance member interaction. Required Skills & Qualifications • Reside in India. • Graduate of Udacity courses or Nanodegrees is a plus. • Strong knowledge of online communities. • Excellent organizational and multitasking skills. • Ability to communicate effectively and report when necessary. • Availability to work on weekends and evenings.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months