IMPORTANT NOTE: to be able to access all live sessions, you need to create your account in the Community Week Hub. Our team is reviewing join requests every day!

Listening is more than just hearing—it’s a powerful tool in community building. In this session, Serena Snoad will explore the art of listening and why it’s a vital skill for businesses to master.

Through examples from her work with patient and carer communities, Serena will share the strategies you need to truly listen to your community, uncover insights, and foster stronger connections. You’ll leave with actionable tips on how to implement listening practices in your own community-building efforts, creating more meaningful relationships with your audience.

Join us for a session that will help you tap into the true power of listening! 👂