About the job

Job_Summary:

Prophecy is a data copilot company that helps enterprises accelerate AI and analytics by delivering clean and trusted data. They are seeking an AI Community Manager to grow and moderate a community of data analysts, drive content and events, and enable self-serve success.

Responsibilities:

• Grow & moderate the community. Setup and own Slack/Discord, Gainsight PX forums, and social groups; draw more Prophecy participants and rapidly respond to community conversation. Identify and selectively engage with other communities for awareness, collaboration, etc.

• Drive content & events. Publish Q&A threads, office-hour AMAs, and monthly community webinars; co-host meetups in US & India.

• Launch a Champion program. Identify power users, award badges, perks, and early-access betas; spotlight their success stories.

• Enable self-serve success. Curate FAQs, template galleries, and in-app walkthroughs with Gainsight PX.

• Close the feedback loop. Aggregate bugs, feature requests, and sentiment; file Jira tickets and update users when shipped.

Qualifications:

-Required:

• 3–6 years managing technical or data-tool communities (Slack, Discord, Discourse, or Gainsight Community).

• Proven record growing engagement (e.g., doubled WAU, cut churn) for a PLG AI or SaaS or developer-first product.

• Hands-on with community analytics platforms and basic SQL/Sheets.

• Outstanding written voice—can turn complex data topics into approachable posts, threads, and docs.

• Prior community work in the AI, data, or modern analytics stack space.

• Experience setting up Gainsight PX Guides or in-product tooltip flows.

• Basic understanding of Alteryx or similar analyst workflows.

Company:

Prophecy is the world’s most advanced data integration platform, addressing the needs of analysts in the business while ensuring governance and compliance with guardrails set by central data platform teams.